Shipping Policy
Shipping Policy
At Blossom & Twirl, we aim to deliver your purchases quickly and efficiently. Please review our shipping details below:
Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates:
Shipping costs will be calculated at checkout based on your location and the shipping method chosen. We offer the following shipping options:
- Standard Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
- Expedited Shipping: [Insert estimated delivery time, e.g., 2-3 business days]
Free Shipping:
Enjoy free standard shipping on orders over [Insert qualifying order amount, e.g., $50].
Order Tracking:
Once your order is shipped, you will receive an email with a tracking number to follow your shipment's progress.
International Shipping:
We currently ship to select international locations. Please note that international orders may be subject to additional customs fees, taxes, or duties imposed by the destination country. These fees are the responsibility of the customer.
Delays:
Please note that delivery delays can occasionally occur due to factors beyond our control, such as carrier delays or weather conditions.
Questions?
If you have any questions about your order or shipping, feel free to contact our customer support at [Insert contact information].
Refund Policy
Refund Policy
At Blossom & Twirl, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and return policy below:
Returns
We accept returns on unworn, unwashed, and undamaged items within 30 days of purchase. Items must be returned in their original condition, with all tags attached. To initiate a return, please contact our customer service team at [Insert contact email] to receive return instructions.
Non-Returnable Items
The following items are not eligible for return:
- Final sale or clearance items
- Personalized or custom-made products
- Gift cards
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. Original shipping costs are non-refundable.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process and place a new order for the replacement item.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost.
Late or Missing Refunds
If you haven’t received a refund after 10 business days, first check your bank or credit card company. If you still have not received your refund, please contact us at [Insert contact email].
Questions?
For any questions about our refund policy, please contact us at [Insert contact information].
Cancellation / Return / Exchange Policy
Cancellation, Return, & Exchange Policy
At Blossom & Twirl, we aim to make your shopping experience enjoyable and stress-free. Please read our policy on cancellations, returns, and exchanges:
Order Cancellations
- Order Changes or Cancellations:
We understand that sometimes you may need to cancel or modify an order. Cancellations or changes can be made within 24 hours of placing your order. Please contact us at [Insert contact information] as soon as possible to request a cancellation or change. - After 24 hours, orders may have already been processed, and cancellation may no longer be possible. In such cases, you can refer to our return policy.
Return Policy
- Eligibility for Returns:
We accept returns of unused, unworn, unwashed, and undamaged items with all tags attached within 30 days of the purchase date. - Non-Returnable Items:
The following items cannot be returned:- Sale or clearance items
- Custom or personalized orders
- Gift cards
- How to Initiate a Return:
To start a return, contact us at [Insert contact information]. We will provide return instructions, including the return address. Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Exchange Policy
- Exchanges:
If you wish to exchange an item for a different size or color, please return the original item following the return process and place a new order for the replacement. This ensures your desired item is in stock. - Damaged or Defective Items:
If you receive an item that is defective or damaged, please notify us within 7 days of delivery. We will arrange for a replacement or issue a refund at no additional cost to you.
Refunds
- Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days to the original payment method. - Late or Missing Refunds:
If you haven’t received a refund after 10 business days, please check with your bank or card issuer. If the issue persists, contact us at [Insert contact information].
Shipping Costs
- Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (incorrect or damaged items).
Questions?
For further assistance with cancellations, returns, or exchanges, feel free to contact us at [Insert contact information].
