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### Cancellation/Return/Exchange Policy for Baby Bliss Store

At Baby Bliss Store, we want you to love your purchase. If you need to cancel, return, or exchange an item, here’s everything you need to know:

#### **Cancellation Policy**
If you wish to cancel your order, please contact us at **[contact information]** as soon as possible. Cancellations can be made before the order is processed and shipped. Once an order has been shipped, you will need to follow our return policy.

#### **Return Policy**
We accept returns within **30 days** of receiving your order. To be eligible for a return:
- Items must be unused and in the same condition as received.
- Items must be in their original packaging with all tags attached.
- Certain items, such as personalized or opened baby products, are non-refundable.

To initiate a return:
1. Contact our customer service team at **[contact information]** with your order number and details about the item.
2. We will provide return instructions.
3. Once we receive and inspect the returned item, we will notify you of the status of your return.

#### **Exchange Policy**
If you would like to exchange an item for a different size or color, please contact us at **[contact information]**. We’ll guide you through the exchange process. Items must meet the same eligibility criteria as our return policy.

#### **Refunds**
Refunds will be processed to your original payment method within **5-10 business days** after we approve your return. Please note that it may take additional time for your bank or credit card company to process the refund. Shipping costs are non-refundable.

#### **Shipping for Returns/Exchanges**
You are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., incorrect or damaged items). We recommend using a trackable shipping service to ensure your return arrives safely.

Thank you for choosing Baby Bliss Store! Your satisfaction is our priority, and we’re here to help with any questions or concerns.